Irish Ryanair has sent customers a letter which explained what to do with tickets after the abolition of Ukrainian flights. This is with reference to the airline writes «Economic truth».
According to this statement, the passenger has two options:
To receive full compensation money for the tickets.
Free of charge to rebook tickets for other flights in the nearest airport.
If the client does not find an alternative flight, the money for the tickets, the company promises to refund within 21 days.
«Ryanair sincerely apologises for the inconvenience caused by the cancellation of flights», – is spoken in the message.
In mid-March, 2017 commercial Director of Ryanair, David O’brien said that the airline from October 2017 will carry out 15 flights per week from Kiev and 16 flights per week from Lviv. The cost of a flight to Europe from Ukraine had to be from €20.
On 5 July the Director of the airport Boryspil Paul Ryabikin announced that it has signed an agreement with Ryanair, the text of the agreement sent to the main office of the airline.
«The agreement has been approved by all airport services and external auditors, who endorse all outgoing financial documents and contracts,» he said.
However, on 7 July, in Boryspil, said that some of the requirements of the low-cost carrier can result in the loss of the airport in the amount of 2 billion UAH a year.
July 10 Ryabikin said that Ryanair has put forward conditions that are unfavorable for the enterprise, and some, according to the Director of the airport, contrary to the Ukrainian legislation. He added that he will withdraw the signature under the contract if Ryanair will insist on their demands.
On 10 July, Ryanair said that it cancels flights to Ukraine because of the failure to the Boryspil airport of agreements reached by the company with the Ukrainian Ministry of infrastructure.
The Minister of infrastructure of Ukraine Volodymyr Omelyan demanded the dismissal of the leadership of the Boryspil due to not signing the Treaty.
11 Jul Prime Minister Volodymyr Groysman held a special meeting during which it was agreed to resume negotiations with the Irish low-cost airline Ryanair.
Ryanair – Europe’s largest low-cost airline with headquarters in Dublin, the Irish. Ryanair is present in 34 countries and makes 1800 trips per day.
Ryanair promised to compensate the cost of tickets for canceled flights to the Ukrainian 12.07.2017